Terms of service
OVERVIEW
Welcome to West Pinewood! The terms “we”, “us” and “our” refer to West Pinewood. West Pinewood operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). West Pinewood is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy at https://westpinewood.com/policies/privacy-policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ depending on your device, screen settings, and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will exactly match how they appear online.
All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. West Pinewood reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until West Pinewood confirms acceptance and payment has been received and processed.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after fulfillment has begun.
Your purchases are subject to our Refund Policy at https://westpinewood.com/policies/refund-policy.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be shown in your order confirmation.
Unless otherwise stated, posted prices may not include applicable taxes, shipping, handling, customs, or import charges.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our store.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, severe weather, or events outside our reasonable control.
Please refer to our Shipping Policy for additional information regarding processing and delivery estimates.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, branding, text, graphics, images, videos, audio, website design, and other content, are owned by West Pinewood, its licensors, or applicable third parties and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, display, transmit, sell, or otherwise exploit content from the Services without prior written permission.
West Pinewood’s names, logos, product names, service names, designs, and slogans may not be used without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties that we do not control or monitor.
Your use of optional third-party tools is at your own risk and discretion and may be subject to the terms and policies of the applicable third-party provider.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites or platforms operated by third parties.
We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites. Please review the applicable third-party policies before engaging in transactions with them.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
West Pinewood is powered by Shopify, which enables us to provide the Services to you. However, purchases made through our store are made directly with West Pinewood.
By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and West Pinewood, including injury, damage, or loss resulting from products or services purchased through our store.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, available at:
https://westpinewood.com/policies/privacy-policy
Certain personal information may also be processed by Shopify in accordance with Shopify’s privacy policies.
SECTION 11 - FEEDBACK
If you submit reviews, suggestions, feedback, ideas, or other content to us, you grant us permission to use, reproduce, modify, publish, distribute, and display that content for purposes related to operating, improving, and promoting the Services.
You represent that you own or have the necessary rights to any content you submit and that it does not violate the rights of any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if information is inaccurate.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to violate applicable law, infringe intellectual property rights, transmit malicious code, engage in fraud, harassment, abuse, spam, phishing, scraping, unauthorized data collection, or otherwise interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access to the Services for violations of these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend access to the Services at our discretion if these Terms are violated or where otherwise permitted by law.
Any obligations and liabilities incurred before termination will survive termination where applicable.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except as expressly stated by West Pinewood, the Services and products offered through the Services are provided “as is” and “as available,” without warranties or conditions of any kind, except where such warranties cannot legally be excluded.
We do not guarantee that access to the Services will be uninterrupted, secure, timely, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, West Pinewood and its partners, service providers, affiliates, agents, contractors, licensors, and employees will not be liable for indirect, incidental, punitive, special, or consequential damages arising from use of the Services or products purchased through the Services.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply in every case.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless West Pinewood, Shopify, and our affiliates, partners, employees, agents, contractors, licensors, and service providers from claims or liabilities arising from your violation of these Terms, applicable law, or the rights of a third party.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with policies referenced on our website, constitute the entire agreement between you and West Pinewood regarding use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer or assign our rights and obligations as permitted by law.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by the applicable laws and courts in the jurisdiction where West Pinewood is headquartered, subject to any mandatory consumer protection laws that apply to you.
SECTION 22 - CHANGES TO TERMS OF SERVICE
We may update or replace portions of these Terms of Service from time to time by posting updates to our website.
Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms, except where applicable law requires otherwise.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
West Pinewood
Email: hello@westpinewood.com